Last updated: October 7, 2022
1. SCOPE
Our websites use “cookie,” “web beacon” and “tag” technology. This Cookie Policy (“Policy” explains how we use cookies and other tracking technologies when (i) you visit our websites that link to this Policy including www.aperianglobal.com and www.globesmart.com (“Sites”), (ii) interact with any Aperian Global marketing emails, or (iii) you use and interact with the GlobeSmart platform. This Policy applies to all Aperian Global users and to all Aperian Global platforms and services, including our websites, features, and other services.
When we talk about “Aperian Global,” “we,” “our,” or “us,” in this Policy, we are referring to Aperian Global, Inc. and its group companies.
Some cookies that we use at Aperian Global will collect personal information about you or information that becomes personal information if we combine it with other data. Any personal information that we collect will be used in accordance with our Privacy Policy https://globesmart.aperianglobal.com/content/privacy-policy.
2. WHAT ARE COOKIES?
A cookie is a small data file that is placed on the hard drive of your computer or device when you visit certain online pages. Cookies record your preferences and actions. We may also use cookies to monitor traffic, improve our services and Sites and make it easier and/or relevant for your use.
There are different types of cookies that vary by who sets them and for how long they endure. For example, first-party cookies are those that are set directly by Aperian Global, while third-party cookies are set on our behalf, for example, by data analytics companies. Another distinction is between a “session cookie”, which expires immediately when you end your session (i.e., close your browser), and a “persistent cookie”, which stores information on the hard drive so that when you end your session and return to the same website at a later date the cookie information is still available.
3. WHAT ARE COOKIES USED FOR?
When you visit or interact with our Sites and services, we may use both session cookies and persistent cookies for a variety of purposes:
- Essential Cookies. Some cookies are required for technical reasons in order for our website and app to operate, and we refer to these as “essential” cookies.
- Functional Cookies. Cookies enable us to track how our users and prospects use and interact with our website and app, or other services. This allows us for instance to enhance and tailor the user experience. In the event we allow you to create an account, we use cookies to remind us who you are and to find your account information so you do not need to log in at every visit. This helps us to provide you with service tailored to your specific needs and interests. A cookie is created when you register. We refer to these as “functional” cookies.
- Analytical Cookies. These cookies are used for statistical purposes (Analytics Cookies). These are also known as “performance cookies”.
- Marketing / Tracking Cookies. These are cookies we use to create user profiles, to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
This Aperian Global-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and, in some cases, your email address. Your email address is only saved in this Aperian Global-placed cookie if you register with us.
If you register with us, this Aperian Global-placed cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our Site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you.
4. WHAT ABOUT OTHER TRACKING TECHNOLOGIES, LIKE WEB BEACONS?
Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our Sites.
A web beacon allows us to capture certain additional types of information about a visitor’s actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.
In addition, we or our marketing partners may place web beacons in marketing emails that notify us or our partner when you click on a link in the email that directs you to our Site. We use web beacons to understand usage and marketing campaign effectiveness, and to operate and improve our website, services, and email communications.
5. TYPES OF TRACKING TECHNOLOGIES WE USE AND WHY
The specific types of first and third party tracking technologies we use and the purposes they perform are described in the tables below. Please be aware that the cookies we use may depend on the features you are using and the device, browser or operating system you are using. We use both “session” cookies and “persistent” cookies.
You can accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. If you delete your cookies or if you set your web browser to decline cookies, some features may not work or may not work as designed.
Essential cookies
| Cookie Name | Purpose | Duration |
| cookielawinfo-checkbox-advertisement | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 1 year |
| cookielawinfo-checkbox-analytics | Used to detect if the visitor has accepted the statistics category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 1 year |
| apg_auth | This saves the JSON web token (JWT) from Auth0. It’s an encoded string with the following info about the user: user ID, first and last name, email address, and information about how they connected (whether email/password or via SAML). | 1 year |
| apg_connection | Also information about the user’s connection method, either “auth0” for our email/password users or their SAML connection ID. | 1 year |
| apg_language | This saves the user’s language selection. It has values like “en”, “zh-hans” (for Chinese), “fr” (for French), etc. | 1 year |
| apg_profile | This saves information about the user’s profile, their access (subscriptions), pending invitations, organizations they own and organizations to which they belong. | 1 year |
| apg_registered | A flag (true or false) to indicate whether the user has completed the registration process. | 1 year |
| cookiePolicy | A flag (true or false) indicating whether the user clicked the pop-up to accept the cookie policy. | 1 year |
6. HOW YOU CAN MANAGE COOKIES
You have rights and controls when it comes to managing cookies. Some cookies are essential and we cannot provide our service to you without them, but there are others that can be turned off. Please note that turning off certain cookies will disable some of the features available to you through our Sites and services. We cannot guarantee that your experience on our Sites and services will be as good as it could otherwise be.
Most web browsers allow you to:
- Accept or reject cookies at any time;
- Manage cookies on a site-by-site basis; or
- Manage cookies on a cookie-type basis.
As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, web browser manufacturers maintain help pages that provide details on how you can make cookie preference choices. For more information on how to manage the most popular browsers, please see below:
- Google Chrome
- Internet Explorer
- Firefox
- Safari
For browsers not listed above, you should consult the documentation provided by your browser manufacturer.
You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website. In addition, we will not be able to recognize you as a registered user to allow you access to your account information.
7. LEARN MORE ABOUT COOKIES
If you would like to know more about cookies and how to manage them, including information about what cookies have been set on your device, All About Cookies is a useful resource as is Your Online Choices (for EU residents).
For more information about how we use personal information that we collect through cookies and other tracking technologies, please see our Privacy Policy https://globesmart.aperianglobal.com/content/privacy-policy.
8. DO NOT TRACK (DNT) SIGNALS
Some web browsers, such as Internet Explorer, Firefox, and Safari, may give you the ability to enable a “Do Not Track” feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is not the same as blocking or deleting cookies, because browsers with a “Do Not Track” feature enabled may still accept cookies.
There is currently no industry standard for how companies should respond to DNT signals, although one may be developed in the future. As a result, we do not respond to DNT signals at this time. If we do so in the future, we will describe how in this Cookie Notice.
9. CHANGES TO THIS POLICY
We may update this notice from time to time in response to changing technologies, industry practices, regulatory requirements, or for other purposes. Please visit this Policy regularly to stay up to date on our use of cookies. The date at the top of this Notice tells you when it was last updated.
10. CONTACT US
We encourage you to contact us if you have any comments or questions about this Policy, our use of cookies or other technologies, or our related privacy practices. You may reach us privacydept@aperianglobal.com or at Aperian Global, Inc., Attention: Privacy Department, 414 Fayetteville Street, 4th Floor, Raleigh, NC 27601, USA.
If you reside or are located in the EEA, the United Kingdom or Switzerland, our Privacy Team may assist you at privacydept@aperianglobal.com or by registered mail at Aperian Global ApS, Bredgade 33, 2tv, 6000 Kolding, DK.
